Comtel employs over 800 consultants/contract staff across various client sites. We also undertake service level agreement (SLA)-based, fixed-price type of contracts on application and infrastructure support and maintenance activities. Comtel Solutions offers services to clients across Singapore, Hong Kong, Malaysia, India, Indonesia, Philippines and Thailand.
A challenge most businesses face today is gaining access to skilled technology professionals who can deliver in the application and infrastructure space with minimal training. An ideal solution to this problem is to have the flexibility to acquire resources on a project basis.
We help organizations strategize, integrate, manage, maintain and sustain their technology infrastructure to emerge stronger in their respective domains. We are the partner of choice for several corporates as they outsource their IT requirements. We combine onsite, near site and off site service delivery models to ensure value to our customers.
Our managed services offers a 'win-win' proposition for the customer. Our model helps to reduce total cost of ownership and to enable management to focus on core business. Our managed services can be defined as running a service for a customer on the agreed outcome measured as service level agreements (SLAs) and key performance indicators (KPIs) for a fixed price.
Our managed services' offerings cover the following areas: